Cancellation Policy
At OnlineVapeStore.in, we understand that circumstances may arise where you need to cancel your order. We strive to provide a seamless cancellation process while ensuring fairness to both our customers and our business operations. Please read the following cancellation policy carefully:
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Cancellation Period: You may cancel your order within 24 hours of placing it. After this period, cancellations are subject to review and approval by our customer service team.
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Cancellation Procedure: To cancel your order, please contact our customer service team via email or phone with your order details. We will assist you in the cancellation process and provide further instructions, if necessary.
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Exceptions: Certain products may not be eligible for cancellation or refund due to hygiene reasons or if they are personalized or custom-made. Such products will be clearly indicated on our website, and their cancellation will be subject to our discretion.
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Order Modifications: If you wish to modify your order instead of cancelling it, please contact us as soon as possible. We will do our best to accommodate your request, depending on the status of your order and product availability.
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Policy Updates: We reserve the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with OnlineVapeStore.in, you acknowledge and agree to abide by our cancellation policy. If you have any questions or concerns regarding cancellations, please don't hesitate to contact us. We're here to assist you.